Send us a message
For general questions, feedback, privacy requests, or issues with the tester, email hello@gpadtester.online.com.
Reporting a controller issue
Include the following details so we can understand what happened:
- Your controller model and whether it is connected by USB or Bluetooth.
- Your browser and operating system, including version numbers if available.
- The test you were using, what you expected, and what happened instead.
- Steps to reproduce the problem and any relevant screenshot or exported test report.
Review reports and screenshots before sharing them, and remove any personal or sensitive information.
Need connection help?
Connect your controller, open the tester, and press a controller button. If it is not detected, try another USB cable or port, check Bluetooth pairing, and make sure your browser supports the Gamepad API. Visit connection help for more troubleshooting steps.
Privacy and site information
For information about data handling, read our privacy policy. You can also learn about Gamepad Tester or review our terms and conditions.